Privacy Policy

1. Who We Are

3636 jl ("we," "us," "our") operates the online gaming platform accessible at 3636-jl.com. We are the data controller responsible for the personal information collected through this platform. For any privacy-related inquiries, you may contact our Data Privacy Officer through the support contact details provided in the footer of this page.

This Privacy Policy is governed by the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By using the 3636 jl platform, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account or interact with 3636 jl, we collect information you provide directly, including:

• Full legal name;
• Date of birth (for age verification — you must be 21 or older);
• Email address and mobile number;
• Residential address (city, province, region within the Philippines);
• Government-issued identification documents submitted for KYC verification;
• Payment account details (e.g., GCash number, PayMaya account, bank account details for BPI, BDO, or Metrobank);
• Communications you send to our support team.

2.2 Information Collected Automatically

When you access the 3636 jl platform, certain technical data is collected automatically:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Session data including login timestamps, pages visited, and game activity;
• Cookies and similar tracking technologies (see Section 7 for details).

2.3 Information from Third Parties

We may receive information about you from third-party identity verification providers, payment processors, and fraud prevention services engaged to support the operation of the 3636 jl platform. Such information is used solely for the purposes described in this policy.

3. How We Use Your Information

3636 jl uses the personal data we collect for the following purposes:

Purpose	Legal Basis
Account registration and management	Performance of contract
Age and identity verification (KYC)	Legal obligation / legitimate interest
Processing deposits and withdrawals	Performance of contract
Fraud detection and prevention	Legitimate interest / legal obligation
Regulatory compliance and reporting	Legal obligation
Customer support and dispute resolution	Performance of contract / legitimate interest
Responsible gaming monitoring	Legal obligation / legitimate interest
Platform improvement and analytics	Legitimate interest
Promotional communications (with consent)	Consent

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4. How We Share Your Information

3636 jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to facilitate deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification services engaged to comply with Philippine regulatory requirements;
• Fraud prevention services: Providers that help us detect and prevent fraudulent activity on the platform;
• Game providers: Software providers whose games are hosted on the 3636 jl platform, to the extent necessary for game operation and fairness auditing;
• Regulatory authorities: PAGCOR and other competent Philippine government authorities, where required by law or regulation;
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by 3636 jl, subject to confidentiality obligations.

All third parties with whom we share personal data are required to handle that data in accordance with applicable Philippine privacy law and our data processing agreements.

5. Data Retention

3636 jl retains personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. In general:

• Account data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations;
• Transaction records are retained for a minimum of five (5) years;
• KYC documentation is retained for the period required by applicable law;
• Support communications are retained for up to three (3) years from the date of the last interaction.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data retention procedures .

6. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 3636 jl:

• Right to be informed: You have the right to know how your personal data is being collected and processed.
• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer via the support contact details in the footer. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

7. Cookies and Tracking Technologies

3636 jl uses cookies and similar technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core functionality such as login sessions and payment processing.
• Analytics cookies: Help us understand how players use the platform so we can improve the experience. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and unauthorized access attempts.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 3636 jl platform.

8. Data Security

3636 jl implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including payment details and identity documents;
• Access controls limiting personal data access to authorized personnel only;
• Regular security audits and vulnerability assessments;
• Incident response procedures for detecting and responding to data breaches.

9. Children's Privacy

The 3636 jl platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the platform, please contact our support team immediately.

10. Changes to This Policy

3636 jl reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform following notification of changes constitutes your acceptance of the revised policy.

11. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our Data Privacy Officer. Contact details are available in the footer of this page. We are committed to resolving all privacy concerns promptly and fairly.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which oversees compliance with the Data Privacy Act of 2012.